March Networks uses artificial intelligence and cloud technology to upgrade retail solutions | Security News

2021-11-22 03:58:49 By : Mr. Henry Tan

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March Networks, a global video surveillance and video-based business intelligence solutions company, is pleased to announce a number of innovative enhancements to its retail solutions using artificial intelligence and cloud technology to help fast food restaurants (QSR) and other retailers reduce Steal losses, improve customer service and increase profitability.

Due to the COVID-19 pandemic, mobile and online ordering are more popular than ever, and streamlining roadside delivery is the top priority for retailers. With this in mind, March Networks has introduced a new mobile order pick-up solution for retailers and QSR, which can remind operators in real time to pick up customers on the roadside.

The solution uses the highly accurate artificial intelligence analysis provided in March Networks' ME6 series of IP cameras to detect vehicles arriving at the pickup. Retailers can receive email or SMS alerts about the arrival of each vehicle, and can also capture recorded videos of each roadside delivery for future review and investigation.

When used in conjunction with March Networks' Searchlight for Retail software, the solution also allows companies to capture data analysis for roadside delivery. For example, QSR can track the number of mobile deliveries at different times, throughout the day, and different dates to analyze trends and help improve service speed.

At the same time, large retailers and grocery stores can use Searchlight software to monitor all their roadside deliveries, investigate any disputes and spot trends, which can help improve customer service.

Searchlight is provided as a cloud service that combines video surveillance with POS transaction data and business analysis

Searchlight is provided as a cloud service that combines video surveillance with point-of-sale (POS) transaction data and business analysis to provide exception-based reports and faster damage prevention investigation time. It also provides valuable information about customer service, operations, and business performance through easy-to-read smart dashboards.

Retailers can now use March Networks' Command Mobile Plus app to easily and conveniently access Searchlight data on their smartphones or tablets. By deploying the app, retailers can view POS transaction data paired with surveillance video, investigate security alerts, and view thumbnails of each camera.

"By providing this cloud-based innovative toolkit, March Networks is using artificial intelligence to help solve the problems that retailers and QSR face every day," said Net Payne, Chief Sales and Marketing Officer of March Networks.

Net Payne added: “This new roadside solution can help retailers adapt to changing consumer needs, use video to improve the customer experience, and gather new insights about fast-growing business areas.”

March Networks will showcase these new additions to its product portfolio at the 2021 Global Securities Exchange (GSX) trade show in Orlando, Florida, September 27-29, 2021.

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The idea of ​​using smartphones or wearable devices as credentials for physical access control systems is widely welcomed. Smartphones can already perform a series of tasks beyond making calls. Shouldn't it be in the workplace to open the door? This is a simple idea, but there are obstacles for the industry to achieve its goals from here. We asked at this week’s expert panel roundtable: What are the challenges and advantages of mobile access control solutions? 

It has been almost a full decade since HID Global launched the world's first university pilot of a smart phone equipped with a secure mobile ID. Many changes occurred in the next 10 years. Today's technology is mature, advanced, and proliferating in various high-value use cases. In order to understand the latest developments in mobile access, we contacted Luc Merredew, Director of Physical Access Control Product Marketing at HID Global. Q: Since the first pilot implementation of smart phones for secure mobile identification, what has changed? Merredew: One of the biggest milestones a few years ago was the certification of the mobile access solution to the ISO 27001:2013 Information Security Management System (ISMS) standard. As people’s awareness of cloud-based security threats continues to increase, and high expectations are placed on solutions, today’s system owners, operators, and users insist that companies can prove that their services have passed independent laboratories and/ Or institutional review. When adopting mobile access solutions that maximize convenience and efficiency and provide a significantly improved user experience, compromising security in the physical or digital domain is neither necessary nor acceptable. Q: Is the university still the largest user? When accessing secure areas, the mobile ID on the device eliminates the individual-to-person credential Merredew: use cases have grown dramatically, evenly distributed across all types of organizations from high-rise buildings to multi-park global enterprises. But yes, universities are still big adopters, and they are one of the people most eager to take advantage of the technology in order to bring people back to campus during the pandemic. In this environment, mobile ID on smartphones and other devices eliminates the issuance or revocation of personal credentials (for example, badges or ID cards) by individuals, and the need for physical contact with cards, card readers, or keyboards when accessing secure areas Needs. Q: After the pandemic is closed, how do your customers use mobile ID when bringing people back to their physical locations? Merredew: An example is Vanderbilt University, where the challenge of COVID-19 has renewed attention to the importance of modern identity management and access control systems compatible with Near Field Communication (NFC) and Bluetooth technology. Members of the campus community can use their mobile devices to access buildings and services more conveniently, and universities can effectively provide and cancel the provision of vouchers remotely, without the need for face-to-face contact. Recently, Vanderbilt used HID Mobile Access® to deploy campus ID on iPhone and Apple Watch via Apple Wallet. Q: Is there another example outside of the university vertical? Merredew: Another example is the iconic tower Arcos Bosques Torre 1 in Mexico City, where owners and tenants enjoy the simplicity of seamlessly accessing their space using their trusted mobile devices. As with Vanderbilt’s deployment, the drive for operational efficiency and convenience in the tower is combined with the need to minimize physical contact between users and the system. It is important to have a solution like HID Mobile Access that can provide contactless access and improve safety and security. Q: What is the biggest advancement in mobile access? Mobile credentials provide seamless and contactless access to various devices and services Merredew: One of the most important advancements is to simplify the upgrade path for mobile access. In the Vanderbilt example, our HID reader manager is used to upgrade the firmware on the university's physical access control reader and expand the support for NFC-based credentials in Apple Wallet. The university uses the HID Origo™ Mobile Identities API integrated with CBORD's higher education trading system CS Gold® for credential lifecycle management. Another important improvement is the expansion of the use cases for mobile vouchers, not just opening doors, but also providing non-contact and seamless access to various devices and services, such as time and attendance terminals, cashless vending machines, printers, computers, Workstation and many other applications. Q: Wearable devices also have an impact. Merredew: The non-contact mobile experience is also provided through a wearable wristband. An example is the Nymi wristband. Once verified, it will continue to verify the user's identity until it is removed from the wrist. This provides users who are seeking non-contact authentication with the zero-trust security principles and access control of easy-to-use fingerprint and heartbeat biometric technology. Q: What is the impact of the cloud? Merredew: Migrating to a cloud-based system to issue and manage mobile identity credentials has achieved unified, automated, and simplified identity issuance in a single facility or any number of distributed offices or remote work locations. Q: What should end users look for in a mobile access solution? Looking for solutions that use security elements and cloud certificates in card readers to ensure security and data privacy Merredew: The solution should support as many popular mobile devices as possible-in the case of HID, this includes more than 250. Look for solutions to use the secure elements in the card reader, the secure key management process, and cloud certificates to ensure security and data privacy. Ensure that the solution supports Bluetooth Low Energy (BLE), Near Field Communication (NFC), and iOS and Android operating systems. Solutions that provide application programming interface (API) and software development kit (SDK) support can directly access the access control hardware of the solution, speed up deployment, and enable integration partners to continue to innovate products and provide a better user experience. Q: I want to know what this market will look like in another 10 years. What is the next step for mobile access? Merredew: With the emergence of technologies such as ultra-wideband (UWB) wireless connectivity, future innovations are coming, and HID predicts that this technology will be ubiquitous on mobile devices. It provides unprecedented accuracy and safety when measuring distances or determining the relative position of targets. HID does not expect UWB to replace Near Field Communication (NFC) or Bluetooth, but to supplement Bluetooth and other technologies to provide assurance, reliability, and granularity of device location to achieve a truly seamless experience. 

Founded in 2010, Avolon is the world's third largest aircraft leasing company, with 824 aircraft and 145 customers in 62 countries. Its new global headquarters in Dublin consists of 6,967 square meters (75,000 square feet) of secure office space, spread over six floors, and houses IT, catering, legal, and communications departments. The need for a centralized monitoring solution Avolon's new office space in the upscale Ballsbridge area of ​​Dublin provides the company with an opportunity to rethink its approach to building security. Avolon is looking for an innovative and flexible solution that can be personalized, easily accessed and remotely managed for individuals. Other requirements include the need to provide different levels of security clearances in different areas of the building, the ability to manage personal security clearances, access convenience outside of normal working days, and secure parking lot access for employees and visitors. As a global company, Avolon wanted a solution that could be deployed globally to provide a consistent experience for its employees no matter where they are. HID's flexible access control solution is powered by Seos® technology, which uses BLE and iCLASS® readers to create a secure access control solution. Avolon worked with system integrator Summit Security Systems Ltd and deployed HID at its Dublin headquarters Mobile Access. The solution is powered by Seos® technology, using Bluetooth Low Energy (BLE) and iCLASS® card readers to create a secure, convenient and flexible access control solution for its headquarters. The building's security system activates credentials on a smartphone through an app instead of a physical access card, and uses iCLASS SE® mobile card readers installed at the access point. The main advantages of the mobile access system include: Employees are less likely to forget the smartphones they always carry with them instead of access badges. Security permissions are more efficient and easier to change because the security status has been provided to the application's cloud-based central control system. Security administrators can easily monitor and access a complete set of indicators, and can manage the global network of locations. Various access control measures. Avolon has implemented a series of different solutions for different parts of its locations. These solutions May vary depending on time. For example, elevators use access control measures to ease the movement of people in buildings during working hours, while ensuring that access after get off work is more controlled. When approaching the parking lot card reader, employees simply turn their iOS or Android™ phones to enter. Ease of use and safety have also been extended to parking lots, thanks to HID's "Twist and Goes" function. When approaching the parking reader, employees simply turn their iOS or Android™ phones to enter. Avolon encourages its employees to ride bicycles to work and extends mobile access to a safe employee bicycle parking area, which is directly connected to showers and changing facilities. Advantages of mobile access solutions HID mobile access solutions have many advantages over previous card-based systems, including after-hours access (essential for 24/7 businesses such as Avolon), access to secure rooms at any time, and easy management of security permissions . With HID Mobile Access, fine-grained and secure access to the global office network can be centrally controlled through a cloud-based portal. The access level can be set individually, so it is very flexible and can be modified as needed. "Using a mobile phone is much more convenient than using an access card. People forget their access card, but their mobile phones are always around," said Allan Dawson, Avolon's facility project manager. "This is more efficient. For example, we now have fewer people leaving the periphery and have to ask for re-entry because they have left the pass in the office." In the future of the global installation of physical access solutions, Avolon is expected to be on its global campus Expand its new physical access solution. "In addition to deploying at our Dublin headquarters, we also deployed in offices in New York, Florida and Hong Kong," Dawson said. "The benefits of using a global platform means that our employees can shuttle between offices with intact security conditions, ready to go to each location at any time."

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